Effective date: July 10, 2026
This Privacy Policy explains how Fronte ("Fronte," "we," "us," or "our"), fronte.ai Inc., collects, uses, and protects your personal information. Fronte is based in Canada and this policy is written to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
By using our website at fronte.ai or our services, you agree to the practices described here.
Information you provide. When you contact us, join a waitlist, or sign up for a plan, we collect information such as your name, email address, business name, business website, and any details you include in a message or intake form. When you purchase a plan, payment is handled by our third-party payment processor, and we do not store your full payment card details.
Information collected automatically. When you visit our website, we automatically collect standard technical information such as your IP address, browser type, device information, pages viewed, and how you interact with the site. We collect this through cookies and analytics tools, including Google Analytics.
We use personal information to:
We collect, use, and disclose your personal information with your consent, except where the law permits or requires otherwise. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions. Withdrawing consent may affect our ability to provide certain services. You can unsubscribe from marketing emails at any time using the link in the email or by contacting us.
We use cookies and similar technologies to operate the site, remember your preferences, and measure traffic. We use Google Analytics to understand how visitors use the site. You can control cookies through your browser settings. If you are in a jurisdiction that requires cookie consent, we will request it as required.
We do not sell your personal information. We share it only with:
Your information may be stored and processed in Canada and in other countries, including the United States, where our service providers operate. When information is transferred outside Canada, it may be subject to the laws of those jurisdictions. We take steps to ensure it is handled in accordance with this policy.
We use reasonable physical, technical, and administrative safeguards to protect personal information against loss, theft, and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We keep personal information only as long as needed for the purposes described here or as required by law, after which we securely delete or anonymize it.
Subject to applicable law, you have the right to access the personal information we hold about you, request corrections, and ask questions about how it is handled. To make a request, contact us using the details below. We will respond within the timeframes required by law.
If you are in Quebec, additional rights and protections apply under Quebec's Law 25, including the right to data portability and to be informed of automated decision-making. Contact us to exercise these rights.
Our website and services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children.
Our site may link to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
We may update this policy from time to time. The updated version will be posted here with a new effective date. Material changes will be communicated where required.
If you have questions, concerns, or requests about your personal information, or wish to reach our privacy contact, email us at hello@fronte.ai.